1. Information We Collect
We may collect information submitted through contact or booking forms, including name, email address, phone number, selected tour, requested date, guest count, pickup or destination details, and any message relevant to the requested experience.
We may also collect limited technical information needed to operate, secure, and improve the site, such as browser type, device information, referral data, and cookie or consent preferences.
2. How We Use Personal Information
Personal information may be used to respond to inquiries, review availability, prepare quotes, confirm bookings, collect or request payment information, coordinate logistics, communicate changes, deliver guest support, and keep business records.
We may also use information to improve the clarity, safety, and operational performance of the site and the experiences promoted through it.
3. Sharing With Partners and Service Providers
Where reasonably necessary to review or deliver a requested tour, we may share relevant booking data with local guides, drivers, transport providers, attraction operators, restaurants, payment processors, hosting providers, analytics tools, communication platforms, accountants, and professional advisers.
We should only share the information that is operationally necessary for the relevant task and expect service providers to handle that information appropriately.
4. Legal Bases and Business Necessity
We may process information because it is necessary to take steps before entering into a contract, to perform a booking-related service, to meet legal or accounting obligations, or because we have a legitimate business interest in operating and protecting the travel business and responding to guest requests.
Where consent is used for optional technologies or communications, that consent can generally be managed through the relevant site choice or communication channel.
5. Storage, Retention, and Records
Information should be retained only for as long as reasonably necessary for inquiries, booking administration, support, legal compliance, fraud prevention, accounting, or dispute handling.
Where business, tax, consumer, or accounting rules require longer retention, those mandatory requirements take priority over shorter internal retention intentions.
6. International Handling
Because this business serves international travelers and may use service providers in different jurisdictions, information may be processed or stored outside the country from which a visitor accesses the site.
Where cross-border handling occurs, we should aim to use reputable providers and reasonable safeguards appropriate to the scale of the business.
7. Your Rights
Depending on applicable law, visitors may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain forms of processing.
Requests can be made using the contact details displayed on this site. We may ask for enough information to verify identity before acting on a sensitive request.
8. Security and Contact
No website or email workflow is perfectly risk-free, but we should take reasonable technical and organizational steps appropriate to the size of the business to reduce misuse, unauthorized access, or accidental loss.
Questions about this policy or about personal information handling should be sent using the contact details shown on this site.